Overview

Our team of factory certified technicians are conveniently located throughout our service territory to provide customers with the expert knowledge needed to maintain and grow a successful food service business.

Mechanical Service

All service calls are directed to an expert technician and a fleet of more than 30 service vehicles available 24/7 for service requests and technical support. By calling toll free, 1-800-441-8089, or contacting us via email, service@kappuscompany.com, our service expert can often resolve equipment problems, saving you the time and cost of a service visit. Over eighty percent of calls are handled in-house, reducing cost of ownership to you. Ninety-five percent of calls requiring a service visit are responded to within 24 hours.

When you need dependable maintenance and repair service, Kappus Company dispatches trained and certified technicians who are outfitted in our GPS-tracked fleet of stocked service vehicles. Our technicians arrive stocked with OEM replacement parts and our state-of-the-art service system maintains your equipment profile to provide you with individualized attention.

Kappus Company’s service region includes Ohio, Western Pennsylvania, West Virginia and Northern Kentucky. Click here to view a territory map with corresponding Kappus Company representatives.

Service Requests

Contact a Kappus representative in our Service Department, by calling 1-800-441-8089 option 1.